.gwcst-wrap{margin:20px 0;font-size:15px;line-height:1.55;max-width:1100px}
.gwcst-wrap h2{font-size:28px;line-height:1.2;margin:0 0 18px;font-weight:800}
.gwcst-wrap h3{font-size:21px;line-height:1.3;margin:0 0 14px;font-weight:800}
.gwcst-wrap h4{font-size:18px;line-height:1.3;margin:0 0 12px;font-weight:700}
.gwcst-stack{display:flex;flex-direction:column;gap:18px}
.gwcst-grid{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(320px,.85fr);gap:18px}
.gwcst-grid.admin-detail{grid-template-columns:minmax(0,1.3fr) minmax(320px,.7fr)}
.gwcst-card{background:#fff;border:1px solid #e5e7eb;border-radius:18px;padding:22px;box-shadow:0 10px 24px rgba(2,6,23,.05)}
.gwcst-form label{display:block;font-weight:700;font-size:14px;margin-bottom:8px;color:#111827}
.gwcst-form input[type=text],.gwcst-form input[type=file],.gwcst-form select,.gwcst-form textarea,.gwcst-filter-bar select{width:100%;padding:12px 14px;border:1px solid #d1d5db;border-radius:12px;background:#fff;font-size:14px;min-height:46px;box-sizing:border-box}
.gwcst-form textarea{min-height:120px}
.gwcst-form p{margin:0 0 14px}
.gwcst-table{width:100%;border-collapse:separate;border-spacing:0}
.gwcst-table thead th{font-size:14px;font-weight:800;text-transform:uppercase;letter-spacing:.04em;color:#111827;padding:14px 12px;border-bottom:1px solid #e5e7eb;background:#fff}
.gwcst-table td{padding:16px 12px;border-bottom:1px solid #edf2f7;text-align:left;vertical-align:top;font-size:16px;color:#374151}
.gwcst-table td strong{font-size:18px;line-height:1.2;display:inline-block;margin-bottom:4px;color:#111827}
.gwcst-badge{display:inline-flex;align-items:center;justify-content:center;padding:7px 14px;border-radius:999px;font-size:13px;font-weight:800;line-height:1.2;min-width:102px}
.gwcst-badge.open{background:#e0f2fe;color:#075985}.gwcst-badge.in-progress{background:#fef3c7;color:#92400e}.gwcst-badge.awaiting-customer{background:#ede9fe;color:#5b21b6}.gwcst-badge.closed{background:#dcfce7;color:#166534}
.gwcst-priority{margin-left:8px;font-weight:700;font-size:14px}
.gwcst-ticket-head{display:flex;justify-content:space-between;gap:16px;align-items:flex-start}
.gwcst-ticket-head h3{margin-bottom:10px}
.gwcst-meta{display:flex;gap:18px;flex-wrap:wrap;margin:12px 0 18px;font-size:15px}
.gwcst-thread{display:flex;flex-direction:column;gap:16px;margin:20px 0}
.gwcst-msg{padding:16px 18px;border-radius:16px;max-width:88%;font-size:14px}
.gwcst-msg.customer{background:#f8fafc;border:1px solid #e2e8f0;align-self:flex-start}.gwcst-msg.staff{background:#ecfeff;border:1px solid #a5f3fc;align-self:flex-end}
.gwcst-msg-meta{font-size:12px;font-weight:800;color:#475569;margin-bottom:8px}
.gwcst-notice{padding:12px 14px;border-radius:12px;margin:0 0 14px;font-size:14px}.gwcst-notice.success{background:#ecfdf5;color:#166534;border:1px solid #a7f3d0}
.gwcst-ticket-actions{margin-top:18px}.gwcst-filter-bar{display:flex;gap:12px;margin:0 0 18px;align-items:center;flex-wrap:wrap}.gwcst-notes{margin:0;padding-left:18px}
.gwcst-admin .gwcst-card table.widefat{border:none}
.gwcst-wrap .button,.gwcst-wrap button.button,.gwcst-wrap .button.alt,.gwcst-wrap .button.button-primary{display:inline-flex;align-items:center;justify-content:center;min-height:42px;padding:9px 16px;border-radius:12px;font-size:13px;font-weight:800;text-transform:uppercase;letter-spacing:.03em}
.woocommerce-account .gwcst-wrap .button.alt{background:#111827;color:#fff;border-color:#111827}
@media (max-width:1100px){.gwcst-grid,.gwcst-grid.admin-detail{grid-template-columns:1fr}.gwcst-msg{max-width:100%}}
@media (max-width:768px){.gwcst-wrap{font-size:15px}.gwcst-wrap h2{font-size:28px}.gwcst-wrap h3{font-size:22px}.gwcst-card{padding:20px}.gwcst-table thead{display:none}.gwcst-table,.gwcst-table tbody,.gwcst-table tr,.gwcst-table td{display:block;width:100%}.gwcst-table tr{padding:14px 0;border-bottom:1px solid #edf2f7}.gwcst-table td{padding:8px 0;border:none}.gwcst-filter-bar{flex-direction:column;align-items:stretch}}

.gwcst-row-unread{background:#f8fffe;}
.gwcst-mini-badge{display:inline-flex;align-items:center;justify-content:center;margin-left:8px;padding:4px 10px;border-radius:999px;background:#dcfce7;color:#166534;font-size:11px;font-weight:800;text-transform:uppercase;letter-spacing:.04em;}
.woocommerce-MyAccount-navigation .gwcst-menu-badge{display:inline-flex;align-items:center;justify-content:center;min-width:20px;height:20px;padding:0 6px;margin-left:8px;border-radius:999px;background:#111827;color:#fff;font-size:11px;font-weight:800;line-height:1;}

.woocommerce-MyAccount-navigation .gwcst-menu-item a{display:flex;align-items:center;justify-content:space-between;gap:8px;}

.gwcst-notice.warning{background:#fff8e5;border:1px solid #f0d98c;color:#7a5a00;}
.gwcst-form-disabled{opacity:.92;}
.gwcst-form-disabled input[disabled],.gwcst-form-disabled select[disabled],.gwcst-form-disabled textarea[disabled]{cursor:not-allowed;background:#f7f7f7;}
.gwcst-notice .button.button-small{margin-left:8px;vertical-align:middle;}

.gwcst-section-head{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:16px}
.gwcst-muted{margin:6px 0 0;color:#6b7280;font-size:14px}
.gwcst-customer-filters{display:grid;grid-template-columns:minmax(220px,1.2fr) repeat(2,minmax(180px,.8fr)) auto;gap:12px;align-items:end;margin-bottom:18px}
.gwcst-customer-filters input[type=text]{width:100%;padding:12px 14px;border:1px solid #d1d5db;border-radius:12px;background:#fff;font-size:14px;min-height:46px;box-sizing:border-box}
.gwcst-tag{display:inline-flex;align-items:center;justify-content:center;padding:6px 12px;border-radius:999px;background:#f3f4f6;color:#111827;font-size:12px;font-weight:700;line-height:1.2}
.gwcst-single{background:linear-gradient(180deg,#ffffff 0%,#fbfdff 100%)}
.gwcst-single .gwcst-ticket-head{padding-bottom:14px;border-bottom:1px solid #eef2f7;margin-bottom:14px}
.gwcst-single .gwcst-thread{padding-top:4px}
.gwcst-msg{box-shadow:0 10px 20px rgba(15,23,42,.05)}
.gwcst-msg.customer{background:linear-gradient(180deg,#f8fafc 0%,#ffffff 100%)}
.gwcst-msg.staff{background:linear-gradient(180deg,#ecfeff 0%,#f0fdfa 100%)}
.gwcst-admin .gwcst-card,.gwcst-wrap .gwcst-card{overflow:hidden}
.gwcst-admin .gwcst-filter-bar select,.gwcst-admin .gwcst-filter-bar .button{min-height:44px}
.gwcst-wrap .button.button-primary{background:#111827;border-color:#111827;color:#fff}
.gwcst-wrap .button:hover,.gwcst-wrap .button.button-primary:hover,.woocommerce-account .gwcst-wrap .button.alt:hover{transform:translateY(-1px);box-shadow:0 10px 20px rgba(2,6,23,.08)}
@media (max-width:900px){.gwcst-customer-filters{grid-template-columns:1fr}}


/* v1.2.0 Pro additions */
.gwcst-stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:14px;margin:16px 0 18px}
.gwcst-stat-card{background:#fff;border:1px solid #e9d5ff;border-radius:18px;padding:18px;box-shadow:0 10px 24px rgba(124,58,237,.06)}
.gwcst-stat-card span{display:block;color:#6b7280;font-size:12px;margin-bottom:6px}
.gwcst-stat-card strong{font-size:24px;line-height:1.1}
.gwcst-rating-card{margin-top:16px}
.gwcst-rating-readonly{font-size:20px;letter-spacing:1px}
.gwcst-overdue{background:#fee2e2;color:#991b1b}
.gwcst-canned-select{min-width:280px}
.gwcst-admin .form-table th{width:180px}


/* v1.3.0 sell-ready polish */
.gwcst-hero,.gwcst-admin-hero{display:flex;align-items:center;justify-content:space-between;gap:18px;margin:0 0 18px}
.gwcst-hero{padding:22px 24px;border:1px solid #e9d5ff;border-radius:22px;background:linear-gradient(135deg,#ffffff 0%,#faf5ff 100%);box-shadow:0 12px 32px rgba(124,58,237,.08)}
.gwcst-admin-hero{padding:18px 0}
.gwcst-admin-hero h1{margin:0 0 8px;font-size:30px;line-height:1.15}
.gwcst-admin-hero p{margin:0;color:#6b7280;max-width:760px}
.gwcst-stats-customer .gwcst-stat-card{border-color:#e5e7eb;box-shadow:0 10px 24px rgba(17,24,39,.05)}
.gwcst-attachment-preview{margin-top:10px}
.gwcst-attachment-preview img{display:block;max-width:220px;width:100%;height:auto;border-radius:14px;border:1px solid #e5e7eb;box-shadow:0 10px 24px rgba(2,6,23,.06)}
.gwcst-file-card{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:10px;padding:12px 14px;background:#f8fafc;border:1px solid #e5e7eb;border-radius:14px}
.gwcst-single>.gwcst-card{box-shadow:none;border:1px dashed #e5e7eb;background:#fcfcfd}
.gwcst-admin .widefat th,.gwcst-admin .widefat td{padding:14px 12px;vertical-align:top}
.gwcst-admin .widefat td .button{margin-top:4px}
@media (max-width:782px){.gwcst-hero,.gwcst-admin-hero{flex-direction:column;align-items:flex-start}.gwcst-admin-hero .button{width:100%}.gwcst-file-card{flex-direction:column;align-items:flex-start}}


/* v1.5.0 smart auto help + canned buttons */
.gwcst-canned-wrap{margin-bottom:14px}
.gwcst-canned-buttons{display:flex;flex-wrap:wrap;gap:8px}
.gwcst-canned-button{border-radius:999px!important;padding:8px 14px!important;min-height:38px!important;background:#f5f3ff!important;border-color:#ddd6fe!important;color:#5b21b6!important;text-transform:none!important;letter-spacing:0!important;box-shadow:none!important}
.gwcst-canned-button:hover{background:#ede9fe!important;border-color:#c4b5fd!important;transform:none!important}